Kx98 Privacy Policy

Kx98 (kx98.onl) is a trusted online gaming platform for players in Bangladesh and around the world. We believe privacy is a fundamental right. This Privacy Policy ("Policy") provides a complete overview of how your personal information is handled when you use the kx98 website and app.

By registering or using any service on kx98, you are considered to have read and accepted this Privacy Policy. If you disagree with any of its terms, please contact our support team before using the platform.

Our Privacy Policy is built in compliance with international data protection regulations, including GDPR and other applicable laws. We are fully committed to keeping your information secure.

Kx98 collects different types of information for different purposes. Every piece of data collected has a specific and legitimate purpose — we do not collect anything that is not necessary.

When you contact kx98 support, a record of the conversation may be retained. This information is used solely to improve service quality and resolve disputes.

Kx98 uses collected data exclusively for specific and legitimate purposes. Misuse or unauthorized use of your information is strictly against our policy.

• To create and manage your account and complete the KYC verification process.
• To securely process deposits, withdrawals, and all other financial transactions.
• To ensure platform security and detect fraudulent or suspicious activity.
• To implement responsible gaming policies and monitor high-risk behavior.
• To handle customer support, complaints, and dispute resolution.
• To comply with applicable laws and regulatory requirements.
• To deliver a personalized gaming experience and relevant offers (you may opt out at any time).
• For analytical research to improve platform services and technology.

Kx98 shares your information with third parties only to the extent strictly necessary for operating our services. We never sell your data or disclose it unnecessarily.

• Payment Providers: Necessary information is shared with Mobile Banking, Nagad, Rocket, and banking partners for transaction processing.
• Identity Verification Service: Only the minimum required information is shared with our licensed verification provider during the KYC process.
• Legal Authorities: Information may be disclosed in compliance with court orders or mandatory directives from regulatory authorities.
• Game Providers: Limited gaming data may be shared with licensed game software providers for Live Casino and other games.
• Group Companies: Information may be shared with kx98's parent company or affiliated companies for service improvement purposes, subject to the same privacy standards.

Kx98 uses industry-leading technology to protect your data. Our security infrastructure is built on bank-grade encryption and multiple layers of protection.

• SSL/TLS Encryption: All data transmitted on the kx98 website and app is secured with 256-bit SSL encryption.
• AES-256 Storage Encryption: All sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): 2FA can be enabled for added security during account login and withdrawals.
• Firewall & IDS: Advanced firewalls and intrusion detection systems operate 24/7.
• Regular Security Audits: Independent cybersecurity experts conduct regular penetration testing.
• Access Controls: Only authorized personnel may access limited data on a need-to-know basis.

Please note — no method of transmission over the internet is 100% secure. kx98 is committed to providing the highest level of protection, and in the event of any data breach, we will promptly notify affected users and take all necessary steps.

Cookies and similar tracking technologies are used on the kx98 website and app to enhance your experience. Cookies are small text files stored in your browser or on your device.

• Essential Cookies: To maintain login sessions and site security — the site cannot function properly without these.
• Functional Cookies: To save your language preferences, game settings, and personalized experience.
• Analytics Cookies: To understand site usage patterns and improve services — fully anonymized data.
• Marketing Cookies: To show relevant offers and promotions — you may opt out at any time.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may limit certain features.

Kx98 retains your data only for as long as necessary or legally required. Once the purpose for collecting it has been fulfilled, the data is securely deleted or rendered unreadable.

As a kx98 user, you have clearly defined rights over your personal information. These rights are guaranteed under international data protection laws.

Kx98 is an adult gaming platform. Collecting information from or providing services to anyone under the age of 18 is strictly prohibited and against our policy.

• Age verification is mandatory during the registration process.
• Accounts are not activated until age is confirmed through the KYC verification process.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• If information belonging to a minor is knowingly collected, the parent or legal authority will be notified.

Kx98 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and a clear notice will be posted on the site.

For significant changes, advance notice will be sent to your registered email. Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms.

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated data protection team. We are always here to help.

• Email: [email protected]
• Live Chat: 24/7 active, support available in Bengali
• Response Time: Typically within 24–72 hours
• Data Request: Resolved within a maximum of 30 business days